Privacy policy

Privacy Policy

Effective Date: May, 2025

Startti is committed to protecting your privacy. We understand that trust is earned, especially when it comes to handling your data. This Privacy Policy outlines the types of information we collect, how we use it, your rights, and the steps we take to protect it.

1. Information We Collect

We collect only the data necessary to operate and improve our service. This includes:

  • Account Information: name, email address, company name, and password (securely hashed).
  • Usage Data: agent activity, dashboard actions, settings used, and frequency of usage.
  • Technical Information: IP address, browser type, operating system, device type, timestamps.
  • Communications: support emails, onboarding calls, and form submissions.

We do not collect sensitive personal data such as government IDs or payment details directly.

2. How We Use Your Information

Your data is used to:

  • Provide and maintain our service.
  • Improve platform features and performance.
  • Offer onboarding and technical support.
  • Enhance security and detect fraud.
  • Notify you of important product updates.

We do not use your data for advertising or resell it.

3. Sharing and Disclosure

We may share data with:

  • Trusted third-party providers (e.g., cloud hosting, analytics, email services).
  • Legal authorities, if required.
  • Internal staff, under strict access controls.

We never sell or rent your data.

4. Data Retention

We retain data as long as your account is active or legally required.
Data deletion requests are honored unless retention is required by law.

5. Your Rights

You can:

  • Access your data
  • Request corrections
  • Request deletion
  • Export your data
  • Opt out of communications

Contact: contact@startti.ai

6. Data Security

We use:

  • SSL encryption
  • Hashed passwords
  • Access controls
  • Audit logs and alerts
  • Regular vulnerability patching

7. Cookies and Tracking

We use cookies for:

  • Session management
  • Analytics
  • User preferences

You may disable cookies in your browser settings.

8. International Users

By using Startti outside our hosting country, you consent to data transfer.
We comply with applicable regulations, including GDPR.

9. Policy Updates

We may update this policy. Material changes will be communicated via the platform or email.

10. Contact Us

📧 contact@startti.ai

We’re here to help with any questions or concerns.